Privacy Policy

Who We Are and What This Policy Covers

Status Guns & Engineering is the company that produces the Miroku Springs products on mirokusprings.com and runs this website. You can see more about us at: https://statusguns.com.

This Privacy Policy applies to information that we collect about you when you make a purchase through mirokusprings.com.

Below we explain how we collect, use, and share information about you, along with the choices that you have about that information.

Information We Collect

We only collect information about you if we have a reason to — for example, to sell you a product, to communicate with you, or to make our products and service better.

We collect this information from two sources: if and when you provide information to us via email, and automatically through this website. Here’s what we collect:

Information You Provide to Us

• Basic contact information: We ask for basic information from you if you decide to set up an account on this website.
• Payment and contact information: If you buy something from us, we’ll collect information to process those payments and contact you.
• Communications with us: When you communicate with us via form, email, phone, or otherwise, we store a copy of our communications.

Information We Collect Automatically

We also collect some information automatically:

• Log information: Like most online product or service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
• Transactional information: When you make a purchase through our website, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
• Location information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our website from specific geographic regions.
• Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Mirokusprings.com does not currently use cookies and other technologies like pixel tags to help us identify and track visitors, but we do use cookies that enable your browser to cache pages on our website so you have a faster, smoother browsing and buying experience.

How and Why We Use Information

Purposes for Using Information

We use information about you for the purposes listed below:

• To provide our Services. For example, to set up your account if you choose to do so, provide customer service, process payments and orders, and verify user information.
• To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
• To communicate with you. For example, by emailing you to ask for your feedback.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information — for example, to provide and update our Services; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; to monitor and prevent any problems with our Services; and to personalize your experience; or

(5) You have given us your consent — for example before we place certain cookies on your device and access and analyze them later on.

Sharing Information

How We Share Information

We share information about you in limited circumstances, and with appropriate safeguards on your privacy.

• Third-party vendors: We may share information about you with third-party vendors who need the information in order to provide their services to us, or to provide their services to you. This includes payment providers that process your credit and debit card information, cloud storage services, postal and email delivery services that help us communicate with you; and other third-party tools that help us manage operations.
• Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order, or other New Zealand governmental request.
• To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Status Guns, third parties, or the public at large.
• Business transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the event that Status Guns & Engineering goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

How Long We Keep Information

We generally discard information about you when it’s no longer needed for the purposes for which we collect and use it — described in the section above on How and Why We Use Information — and we’re not legally required to keep it.

Security

While no online service is 100% secure, they systems we use protect you against the unauthorized access, use, alteration, or destruction of your information. We monitor our Services for potential vulnerabilities and attacks.

Choices

You have several choices available when it comes to information about you:

• Limit access to information on your mobile device: Your mobile device operating system should provide you with the option to discontinue our ability to collect stored information or location information via our mobile apps.
• Opt out of marketing communications: You may opt out of receiving any promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like messages about your order or legal notices.
• Set your browser to reject cookies: You can usually choose to set your browser to remove or reject browser cookies before entering our website, with the drawback that certain features may not function properly without the aid of cookies.

Your Rights

If you are located in certain parts of the world, including some US states and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.

European General Data Protection Regulation (GDPR)

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

• Request access to your personal data;
• Request correction or deletion of your personal data;
• Object to our use and processing of your personal data;
• Request that we limit our use and processing of your personal data; and
• Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.

US Privacy Laws

Laws in some US states require us to provide residents with additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. You’ll find that information in this section (if you are a California resident, please note that this is the Notice at Collection we are required to provide you under California law).

In the last 12 months, we collected the following categories of personal information, depending on the Services used:

• Identifiers (like your name, contact information, and device and online identifiers);
• Commercial information (your billing information and purchase history, for example);
• Characteristics protected by law;
• Internet or other electronic network activity information (such as your usage of our website);
• Geolocation data (such as your location based on your IP address);
• Audio, electronic, visual or similar information (such as emails you might send us);
• Inferences we make (such as your gender).

You can find more information about what we collect and sources of that information in the information We Collect section above.

We collect personal information for the business and commercial purposes described in the How and Why we Use Information section. And we share this information with the categories of third parties described in the Sharing Information section. We retain this information for the length of time described in our How Long We Keep Information section.

In some US states you have additional rights subject to any exemptions provided by your state’s respective law, including the right to:

• Request a copy of the specific pieces of information we collect about you and, if you’re in California, to know the categories of personal information we collect, the categories of business or commercial purpose for collecting and using it, the categories of sources from which the information came, and the categories of third parties we share it with;
• Request deletion of personal information we collect or maintain;
• Request correction of personal information we collect or maintain;
• Opt out of the sale or sharing of personal information;
• Receive a copy of your information in a readily portable format; and
• Not receive discriminatory treatment for exercising your rights.

Right to Opt Out

We never directly sell your personal information in the conventional sense (i.e., for money).

We may share your information as necessary with our third-party service providers to provide our services to you. To the extent that we share your information with certain advertising, marketing, or analytics vendors, this can be considered a “sale” or “share” in certain U.S. States, which you may have the right to opt out of.

The safest way to opt out of this information sharing is not to use our website or make a purchase through the website. Instead, please email us direct to make a purchase at nelson.collie@statusguns.com.

We do not collect or process your sensitive (and potentially sensitive) personal information except where it is strictly necessary to fulfil your purchase, where the processing is not for the purpose of inferring characteristics about you, or for other purposes that do not require an option to limit under California law. We don’t knowingly sell or share personal information of those under 16.

Contacting Us About These Rights

To access, correct, or delete your personal data, please contact us. See the How to Reach Us section.

When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.

Appeals Process for Rights Requests Denials

In some circumstances we may deny your request to exercise one of these rights. For example, if we cannot verify that you are the purchasers we may deny your request to access the personal information associated with your purchase. As another example, if we are legally required to maintain a copy of your personal information we may deny your request to delete your personal information.

In the event that we deny your request, we will communicate this fact to you in writing. You may appeal our decision by responding in writing to our denial email and stating that you would like to appeal. In the event that your appeal is also denied this information will be communicated to you in writing.

Controllers and Responsible Companies

Status Guns and Engineering is the controller of your personal information. Any other company, such as WooCommerce who supply the shopping cart service on this website, is counted as a third-party provider. Their relationship to your data is covered in the Sharing Information section.

How to Reach Us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the Your Rights section above, please contact us through our contact form or send an email to nelson.collie@statusguns.com. These are the fastest ways to get a response to your inquiry, but you can also contact us by telephone at +64 3 214 4641. Please note we are based in New Zealand and able to answer calls 9.30am-5.30pm Monday to Friday and 9.30am-12.30pm Saturday, local time.

Other Things You Should Know (Keep Reading!)

Transferring Information

Because mirokusprings.com is available worldwide, the information about you that we process when you make a purhcase from the EU may be used, stored, and/or accessed by individuals operating outside the European Economic Area (EEA) who are part of our third-party data processors. This is required for the purposes listed in the How and Why We Use Information section above.

When providing information about you to entities outside the EEA, we take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. These measures include entering into European Commission approved standard contractual arrangements with entities based in countries outside the EEA.

You can ask us for more information about the steps we take to protect your personal information when transferring it from the EU.

Analytics Services Provided by Others

Other parties may provide analytics services to us by analysing our website traffic. These analytics providers may also set tracking technologies (like cookies) to collect information about your use of the website and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us to, among other things, analyze and track website usage. Please note this Privacy Policy only covers the collection of information by mirokusprings.com and does not cover the collection of information by any third-party advertisers or analytics providers.